H.R. 6656 · 118th Congress · House

Stuck On Hold Act

In Congress· Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.
Introduced
Dec 7, 23
Passed House
Sep 25, 24
Passed Senate
Pending
Sent to President
Pending
Signed into Law
Pending

Executive Summary

Stuck On Hold Act

This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.

Action Timeline

15
  1. SEP 25, 2024•Floor

    Mr

    Bost moved to suspend the rules and pass the bill, as amended.

  2. SEP 25, 2024•Floor

    Considered under suspension of the rules

    (consideration: CR H5776-5777)

    5776Yea
    5777Nay
    0NV
  3. SEP 25, 2024•Floor

    DEBATE - The House proceeded with forty minutes of debate on H.R. 6656.

  4. SEP 25, 2024•Floor

    Passed/agreed to in House

    On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)

  5. SEP 25, 2024•Floor

    On motion to suspend the rules and pass the bill, as amended Agreed to by voice vote. (text: CR H5776)

  6. SEP 25, 2024•Floor

    Motion to reconsider laid on the table Agreed to without objection.

  7. SEP 25, 2024•IntroReferral

    Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.

  8. APR 17, 2024•Committee

    Subcommittee Consideration and Mark-up Session Held

  9. APR 17, 2024•Committee

    Forwarded by Subcommittee to Full Committee (Amended) by Voice Vote.

  10. MAR 20, 2024•Committee

    Subcommittee Hearings Held

  11. JAN 11, 2024•Committee

    Referred to the Subcommittee on Economic Opportunity.

  12. DEC 07, 2023•IntroReferral

    Introduced in House

  13. DEC 07, 2023•IntroReferral

    Introduced in House

  14. DEC 07, 2023•IntroReferral

    Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.

  15. DEC 07, 2023•IntroReferral

    Referred to the Committee on Ways and Means, and in addition to the Committee on Veterans' Affairs, for a period to be subsequently determined by the Speaker, in each case for consideration of such provisions as fall within the jurisdiction of the committee concerned.

Committees

7

Veterans' Affairs Committee

ssva00

Referred: Sep 25, 2024

Active

Economic Opportunity Subcommittee

hsvr10

Referred: Apr 17, 2024

Active

Economic Opportunity Subcommittee

hsvr10

Referred: Apr 17, 2024

Active

Economic Opportunity Subcommittee

hsvr10

Referred: Mar 20, 2024

Active

Economic Opportunity Subcommittee

hsvr10

Referred: Jan 11, 2024

Active

Veterans' Affairs Committee

hsvr00

Referred: Dec 7, 2023

Active

Ways and Means Committee

hswm00

Referred: Dec 7, 2023

Active